More about us

Medicosmetics is the preffered supplier to leading: salons, spas, hotels, speciality retailers, online shops, chain-stores and private-label clients throughout Europe and Asia... READ MORE 

 

 

iconFREE SHIPPING

Enjoy the advantage of free delivery on all orders above €500. It applies to all orders. The free shipping will be applyed during the checkout. This is a limited time offer valid for all EU addresses. 

 

 

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Terms and Conditions of Purchase 

The following Terms and Conditions of Purchase apply to all orders for goods placed with Medicosmetics Ltd through our website at www.medicosmetics.eu.

These Terms and Conditions of Purchase, as well as our Website Terms of Use and our Privacy Policy, form part of the agreement governing your use of this website. By placing an order through this website, you agree to these Terms and Conditions of Purchase, our Website Terms of Use and our Privacy Policy.


Disclaimer 


Medicosmetics Ltd. provides B2B and B2C sale of a professional line of cosmetics.

We operate this web site in order to provide information about the products and services we offer, and facilitate on-line purchases of these products. For the avoidance of doubt, Medicosmetics Ltd does not warrant:
(a) that this website or any information or ideas contained on it or any goods or services sold by it will meet your requirements or be fit for a particular purpose;
(b) that any goods sold by it shall be of merchantable quality; 
(c) that where there is a sale by sample, that the bulk shall correspond with the sample in quality; and (d) that any goods sold shall be free from any defect in workmanship or in materials. We will not be liable for any indirect, special or consequential damage including (but not limited to) damages for product liability, personal injury or negligence, resulting from the use of goods or services supplied to you, or on behalf of you, through this website.


Product information

It is strongly suggested that you are to be sure about your skin type before ordering as products that have been opened/used cannot be returned. If you are in any way unsure about your skin type and colour please contact our customer service by e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it. This email address is being protected from spambots. You need JavaScript enabled to view it. . Please refer to the ingredients list on the product packaging before using, particularly when you know if you suffer from allergies to certain cosmetic ingredients. Whilst all the ingredients used are top quality we can not guarantee against allergic reactions. If you do find that you have an irritation or allergy that coincides with use of any of our products, please discontinue use immediately and seek medical advice (if necessary).
 

 

Pricing 

Prices of goods, services and delivery fees displayed on this website are in Euro. By placing an order, you agree to pay, and authorise us to debit from your account an amount equal to any tariffs, taxes, duties or other charges relating to your order. All prices quoted on this website are current at the time of the display. Such amounts are subject to change from time to time without notice. The prices of goods ordered by you will be the price quoted on this website at the time you place your order. We will always attempt to be as accurate as possible with our product descriptions and pricing. However, we are unable to warrant that such information is accurate, complete, reliable, current or error free.
 

 

Placing orders 

Orders will not be dispatched until payment in full has been received and Medicosmetics Ltd is satisfied with the integrity of the order. You agree to provide Medicosmetics Ltd with current, complete and accurate information, (including your name, address, email address and bank details (where applicable)), when placing an order. Should you enter the wrong address, we will not re-send the order to the correct address at our expense.
 

 

Changes to Orders

Once your order has been accepted, it can not be altered or cancelled without our express agreement. If we agree to alter or cancel your order, you must pay any costs, loss or damage incurred by us in relation to the changes or cancellation.

 


Confirmation of Order 

Placement of an order by you constitutes an offer to purchase goods from us. Your offer is subject to acceptance by us. We will email you an order confirmation for the sole purpose of confirming the details of your offer. Please note that our order confirmation does not constitute as an acceptance of your order. No agreement for the sale of goods is formed until payment in full has been processed and we notify you in writing (which includes confirmation to the email address specified by you) that your order has been accepted. If an order is not accepted, a full refund will be made to you. We reserve the right to refuse to accept an offer to purchase goods for any reason.

 


Risk and Title

Title in any goods purchased by you remains with us until full payment is received from you. Risk in the goods passes to you upon title in the goods being transferred to you (ie. upon full payment being received from you).
 

 

Payment method 

Bank transfer,PayPal
Our preference at this moment is payment via bank or PayPal
 

 

Cancelling orders

We reserve the right to cancel orders at our sole discretion at any time. In those circumstances, we will not be held liable for any loss or damage incurred by you arising out of or in connection with the exercise of these rights. Our agreement with you only comes into existence once both your order has been confirmed and your payment has been successfully processed. Once we have accepted payment for an order, cancellation of the order is within our sole discretion.

 


Returns and Exchanges 

You may not return goods that have been purchased from this website simply because you have changed your mind, you are unhappy with them or you have discovered that you can buy the goods cheaper elsewhere.

 


Defective or damaged goods 

If you find that goods purchased by you were damaged in transit or were faulty in some manner, please contact us within 24 hours of receiving the goods via e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it. This email address is being protected from spambots. You need JavaScript enabled to view it. You must return defective or damaged goods within 14 days of their receipt. If you receive defective or damaged goods, we will refund the original price of the goods and the return delivery fee by way of the original method of payment. Alternatively, if you request a replacement, we will dispatch your replacement goods (subject to availability) once we receive the defective or damaged goods, at our cost. If, more than 14 days after receipt, goods are found to be defective or damaged, normal warranty conditions for those goods will apply. In those circumstances, it is the recipient's responsibility to incur all costs and to follow warranty instructions as stated on the product warranty card (if any) as specified by the manufacturer.
 

 

Shipping 

We reserve the right to change the prices for delivery at any time. Delivery times will vary depending upon the location being delivered to. We will provide you with an estimated date for the delivery of all the goods. While we make every effort to deliver by this time, all dates specified are estimates only. If an order does not arrive by the due date, we will lodge enquiries with the shipping company to ensure that delivery occurs as soon as possible. We will not be held liable for any loss or damage resulting from late delivery. You acknowledge and agree that late delivery does not constitute a breach by us of our agreement and does not entitle you to cancel an order. Please note that if an item has been lost in transit, we will not dispatch a replacement item immediately. Replacement items will only be dispatched at our discretion. We will not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place. Free delivery on all orders over €500. Applies to all online trade purchases. The free delivery will be automatically applied during checkout. A limited time only offer applicable to all EU delivery addresses, both offshore and mainland Europe.

 

Review of Terms and Conditions

These terms and conditions are subject to amendment from time to time. Your order will be governed by the terms and conditions in force at the date of purchase.

Contact Us

Medicosmetics Ltd/Head Office

K. Velichkov 12-8, 9000

Varna, Bulgaria (EU)

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Medicosmetics Ltd (UK Branch)

Communications House

26 York Street, London, W1U 6PZ

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